ABQjournal: New Computer System SHARES the Pain:
State government's new computerized payroll and accounting system is called SHARE, but it doesn't share willingly. The $28 million system has stiffed many state workers, vendors and contractors since coming online July 1.
SHARE is also stiffing the State Auditor's Office. State agencies that rely on the system for accounting have been unable to finalize their reports to the auditor.
"By now, we would have already closed the fiscal year off," Auditor Domingo Martinez told the Legislative Finance Committee last week. "We are going to be late on a lot of audits." Not that anybody would be interested in those in an election year.
The LFC also learned Thursday that the contract with the company installing the system includes no guarantees and no performance clause, though the state can withhold $1.8 million if dissatisfied with implementation.
There seemed to be a bit of dissatisfaction among LFC members: "That is not reasonable in the private sector or for the state to be doing business like that," said Sen. Phil Griego, D-San Jose.
The state's chief information officer, Roy Soto, assured the LFC he didn't sign the contract. But he did review the contract, he said Friday. "I thought it was a good one. It went through a lot of scrutiny."
So are the credit records of all the people whose finances have been twisted in knots during SHARE's three months of malfunctioning.
If the state hadn't learned from previous such fiascos, can it learn from this one? Build strict performance measures into contracts. In the meantime, budget the $1.8 million to make SHARE's victims whole.