Link: Independent - September 2, 2006: Feeling Disconnected; Rural residents lose Internet service.
GALLUP — After a decade of dial-in Internet service, the customers of Southwest Communication Systems will have to find another means of getting online when the company terminates their accounts later this month. The company's owners say they have no choice. Their rural customers, with no other local dial-in providers to turn to, are scrambling for alternatives. In an Aug. 15 letter to its customers, SCS President Todd Heinz blames the loss of customers to Qwest and other large providers. "As a small local company, we do not have the resources to purchase local dial-in lines at the same low price that our larger competitors have," he writes. "This has forced SCS to discontinue these services to any area where cost is prohibitive to our success."
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